The human hack: Inside the psychology of social engineering

Social engineering has evolved. Has your organisation kept pace? A practical, business‑focused webinar for leaders who need to reduce human‑layer risk and strengthen operational resilience.

31 March 2026

11:30am (BST)

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95% of breaches involve human error.

Social engineering attacks succeed because attackers understand how to manipulate people.

Social engineering is now one of the most effective (and increasingly common) ways attackers bypass technical controls. With AI driving ever more convincing impersonation, multi‑channel deception, and rapid reconnaissance, the human layer has become the primary target. 

This 30‑minute webinar will help senior leaders understand the behavioural nature of modern social engineering. Our Head of Penetration Testing will share practical steps that help to manage and reduce the human risk factor.

What you’ll learn

In this session, we’ll cover:

  • The psychology behind social engineering and why intelligent, capable people still fall victim
  • The four behavioural triggers attackers exploit most often
  • How AI is accelerating and scaling social engineering attacks
  • Why security awareness alone doesn’t always prevent incidents
  • Practical ways to reduce human-based risk.

This webinar is designed for those responsible for protecting their organisation from modern cyber threats, including CISOs, COOs, Heads of Risk, IT Directors, and operational leaders responsible for resilience, service continuity and safeguarding staff.

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Speaker

Barry Sadler, Head of Penetration Testing

Barry is the Head of Penetration Testing at PGI. He is responsible for developing both the team and the services that help PGI’s clients proactively manage technical and non-technical security vulnerabilities. Barry is a keen advocate of understanding businesses and their people to determine genuine workplace vulnerabilities.

Book your place

31 March 2026, 11:30am (BST)

What our clients say

Animal5

We've been working with PGI since 2018 to embed a cybersecurity culture within the Forestry Commission. The initial high-quality staff training we received led us to a wider cyber security programme that was rolled out to the whole organisation. Our goal was to provide all members of staff with a strong basis for managing cyber risk within their personal and professional lives, which PGI has helped us to achieve. Along with penetration testing and Cyber Essentials Plus also provided by PGI, we believe this approach helps mitigate cyber threat in our organisation. In addition to the high quality and tailored approach of PGI’s training, their ability to work with us to find the best methods for delivery has been vital to the success of building the department’s knowledge and awareness.

Forestry England IT Security Team
Animal7

We approached our supplier for a penetration test, and they immediately recommended PGI. As we are an electronic component broker/ distributor, it is of the utmost importance that we are keeping track of our cyber maturity and remedy any vulnerabilities. The people we worked with at PGI were very helpful and enthusiastic, they were always happy to answer any questions we had. It wasn’t just the sales team, the delivery team were great with communication and answering all our queries, providing information throughout the process. All in all, PGI provide a great service that I can recommend to other organisations.

Sam Knight Senior IT Officer, Electronics Direct Ltd
Animal3

Vision33 engaged SES and their partner PGI regarding Cyber Security Testing for one initial requirement, which swiftly moved onto more. Our team were very satisfied with the Penetration Testing provided, the quality of the results and the final report. We would happily recommend SES and PGI services and will be engaging with them on future requirements as the needs arise.

Todd Hickey Director, Corporate IT, Vision33
Animal

PGI came highly recommended to us when we needed to undertake a penetration test on our web application. The resulting report was of an exemplary standard—with easy to understand information, as well as further in-depth reading recommendations—and it has raised the profile of security within the organisation. 

Andy Clark IT Manager, Wansbroughs